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  1. Order Processing and Shipping: Orders will be processed and shipped within 1-3 business days, subject to product availability.  If an item is out of stock or back-ordered, we will notify you as soon as possible with an estimated shipping date.  We reserve the right to cancel an order if the item is no longer available or cannot be restocked within a reasonable time frame.  Shipping times may vary based on location and shipping carrier. ROVE is not responsible for any customs and taxes applied to your order. All fees during or after shipping are the responsibility of the customer.
  2. Returns and Exchanges: All sale items are final sale and we do not offer refunds or exchanges on sale items, except in cases where the item is defective or damaged upon receipt.  If you receive a defective or damaged item, please contact us within 7 days of delivery.  We will provide instructions for returning the item and issuing a replacement or refund. For non-sale items, we accept returns and exchanges within 14 days of delivery.  Items must be in their original condition and packaging.  Customers are responsible for return shipping costs. 
  3. For non-sale items we accept returns and exchanges within 14 days of delivery. Items must be in their original conditions and packaging.  Customers are responsible for return shipping costs, unless the item was defective or damaged upon receipt. 
  4. Payment: We accept payment through major credit cards only.  Payment must be received before orders are processed. 
  5. Product Descriptions: We make every effort to provide accurate descriptions and images of our products.  However, colors may vary slightly due to screen settings and lighting conditions.  Please contact us if you have any questions or concerns about a product before placing an order.
  6. Cancelation Policy: If you need to cancel an order, please contact us as soon as possible.  We will do our best to accommodate your request, but we cannot guarantee that we will be able to cancel the order once it has been processed or shipped.  If we are unable to cancel your order, you may return the item(s) for a refund within our returns and exchanges policy.  
  7. Privacy Policy: We respect your privacy and will not share your personal information with third parties.  We may use your contact information to send you marketing materials, but you may opt out at any time. 
  8. Intellectual Property: All content on our website, including text, images, and logos, is protected by copyright and other intellectual property laws.  You may not use our content without our express written permission. 
  9. Limitation of Liability: We are not liable for any damage or losses that arise from your use of our website or products.  Our liability is limited to the purchase price of the price. 
  10. Governing Law: These terms and conditions are governed by the laws of England. 
  11. Changes to Terms and Conditions: We may update these terms and conditions at any time.  Please review them periodically for changes.